Understand what keeps the operation connected.

Explore the relationship between business systems and operational technology—the systems that monitor or control physical processes.

FICTIONAL TWO-SITE MANUFACTURER

See the dependencies.

Select a component, then explore an example disruption.

Shared business and support services

Supports restoration across layers. Recovery order follows validated prerequisites and operational decisions.

This is a relationship map, not a wiring diagram. Arrows group logical handoffs; selecting a component gives the specific relationships in text. Recovery links describe support, not unrestricted network access.

SELECTED COMPONENT

Controlled exchange zone

This simplified boundary brokers business data and approved support into each site. Actual designs would separate flows and controls according to the plant’s risk and requirements.

Accountable owner
Network security + plant engineering
Recovery decision
Validate boundary controls and data integrity before reopening the required flows.
Normal operations

No disruption is modeled. Review the ownership and dependencies before an incident.

Connected responsibilities

  • Corporate ITControlled exchange zoneExchanges approved plans and completion summaries
  • Remote supportControlled exchange zoneUses the controlled, authorized support path
  • Controlled exchange zonePlant A · ProcessingBrokers site-specific data and support
  • Controlled exchange zonePlant B · PackagingBrokers site-specific data and support
  • Recovery foundationControlled exchange zoneSupports boundary configuration recovery

Safety shapes the change.

Plant changes must account for physical processes, reliability and safety. IT availability alone does not establish readiness to operate.

Boundaries need defined flows.

Segmentation helps control which communications cross zones. Required flows and operational constraints guide the design.

Remote access needs ownership.

Justify and limit support access, verify users and preserve safety controls. An outage is not a reason to bypass the approved path.

Principles informed by NIST SP 800-82 Rev. 3, especially network architecture and remote access guidance. The topology, people, scenario impacts and operating assumptions are original fictional examples, not a NIST reference design or a real KAISAN client environment. Actual plants require site-specific engineering and validation.

Connect the business view to the plant reality.

Identify critical dependencies, operational owners and recovery decisions before selecting a modernization project.

Discuss manufacturing resilience